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A ""tactical"" work which demonstrates how the practitioner can protect and defend clients from the rigours of an enquiry or investigation. It aims to enable the practitioner: to identify problem areas in accounts in advance of an inspector's call; respond to any type of challenge or line of questioning; know ""what to say"", ""when to say it"" and ""when to keep quiet""; understand and control the ""flow"" of an investigation; understand the specific characteristics and idiosyncrasies of many types of businesses especially in relation to an investigation; and bring the investigation to a speedy and successful conclusion.