Subjects:

Consumer Law

Contents:

Introduction

Part I: The Consumer and the Civil Law

"They say it isn't mine"

"It's a good little bus"

"It doesn't work"

"It will cost GBP1,000 to make them safe"

"Do I have to pay?"

"What are my remedies?"

"They say that I have signed away my rights"

"These small print terms seem very unfair"

"How do I enforce my rights without going to court?"

"What happens if I go to court?"

Part II: The Consumer and the Criminal Law

Introduction

"The description misled me"

"The price was wrong"

"The goods aren't safe"

Crime and compensation

Part III: Administrative Control

Fair Trading

Part IV: Special Protection in Credit Transactions

The background to Consumer Credit

"What agreements are caught by the Act?"

Control of business activities

"I can't remember what I signed"

"Can I get out of the agreement?"

"The goods are defective"

"I have lost my credit card"

"I can't afford to pay"

"I want to see my credit file"

Proposals for reform

The European Union dimension

Appendices

Consumer Law and Practice provides undergraduate students and those studying the LPC with concise yet comprehensive guidance. It is also a useful aid for practitioners (including those advising businesses) and non-lawyers requiring information which can be quickly understood.

The authors use an innovative problem-solving approach to the subject, focusing on situations in which clients may find themselves and explaining how the law deals with such situations.

• Focuses on the types of problems most likely to arise or be encountered in real life and uses examples to explain how the law deals with such situations
• Centred on domestic law but refers to EU law where relevant
• Uses innovative chapter headings to lead readers to the information they need
• Introduces new sections on holiday contracts and Internet purchasing to deal with the exponential growth in online purchases
• Covers key case and legislative developments including changes resulting from the Consumer Credit Act 2006 and the Unfair Commercial Practices Directive 2005
• Includes a selection of County Court precedents supplied by a District Judge which highlight the practical applications of this book