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Vol 21 No 10 Oct/Nov 2016

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Criminal Injuries Compensation Claims

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A new edition has been published, the details can be seen here:
The Mediator's Handbook 3rd ed isbn 9780455233291

The Mediator's Handbook 2nd ed


ISBN13: 9780455219820
ISBN: 0455219826
New Edition ISBN: 9780455233291
Published: February 2004
Publisher: Thomson Reuters Australia
Country of Publication: UK
Format: Paperback
Price: £57.00



Despatched in 9 to 11 days.

Now completely revised and updated, this essential guide now includes insightful chapters reflecting developments in mediation practice. The new 2nd edition:

  • Offers experienced professional mediators who wish to expand their repertoire of skills, as well as newly trained mediators, detailed insight into the mediation process
  • Includes an overview and explanation of the mediation process explained in seven simple steps applicable to all kinds of disputes including commercial, workplace, family, neighbourhood and environmental
  • Explains the related skills, techniques and strategies, including communication skills, in the mediation process
  • Includes variations to the mediation process are also outlined as well as the role of advisers, support persons and interpreters
  • New chapters are included featuring practical information on shuttle mediation, telephone mediations, multi-party disputes, preliminary conferences, the effective use of information and the benefits of visual aids