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Vol 21 No 10 Oct/Nov 2016

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Cross-Border Internet Disputes Resolution


ISBN13: 9780521896207
Published: January 2009
Publisher: Cambridge University Press
Country of Publication: UK
Format: Hardback
Price: £84.99



Despatched in 5 to 7 days.

The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts.

Although ODR is a progeny of ADR, using some of the same processes such as mediation and arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.

Subjects:
Internet Law, Arbitration and Dispute Resolution
Contents:
1. Introduction
2. The concepts of fairness
3. Internet disputes
4. ADR and applicable law
5. ODR and access
6. Arbitration and due process
7. Internet disputes and fair arbitration
8. A model of dispute resolution for the internet.