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This book aims to provide a practical interpretation of the regulations that have resulted from the Financial Services Act. The book is designed to be in an accessible format, has a series of questions and answers and useful addresses, and covers all aspects of compliance - not merely the customer relations side.;This handbook is intended as a practical complement to IFAs compliance manual, and as such will be useful to financial advisors and could be used as a training aid for new members of staff pointing out their obligations under the Act.