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Vol 21 No 11 Nov/Dec 2016

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The Ombudsman Enterprise and Administrative Justice (eBook)


ISBN13: 9781317022411
Published: December 2010
Publisher: Ashgate Publishing Ltd
Country of Publication: UK
Format: eBook (ePub)
Price: £79.17 + £15.83 VAT
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The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services.

This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context.

Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries.

Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

Subjects:
Constitutional and Administrative Law, eBooks
Contents:
The ombudsman enterprise: an introduction
Part I Theory and Context:
The constitutional role of the ombudsman
Concepts, theories and policies of administrative justice
Part II The Ombudsman's Technique:
Putting it right: resolving complaints and assisting citizens
Promoting good administration and helping to get it right
Part III Setting It Right:
Independence and accountability: legitimising the ombudsman
Relationships, networks and the administrative justice system
Conclusions: the 21st century ombudsman enterprise
Appendices
Bibliography
Index.