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Consumer law and policy has developed significantly since the first edition of this book. This fully revised edition takes into account these developments while maintaining much of the structure of the earlier edition. This edition includes material on the effects of globalization, and the many European initiatives, on UK consumer law, as well as documenting changes in the theory and practice of regulation of consumer markets.
It incorporates recent legislative and judicial developments of the law, blending substantial extracts from primary legal materials such as case law, policy documents, and legislative materials, with a policy framework that includes references to comparative approaches. It includes a case study of the regulation of unfair terms in consumer contract by the Office of Fair Trading, increased coverage of the linkages between consumer and competition policies, and the role of consumer law and policy in electronic commerce.
There is expanded analysis of the law and regulation of markets for consumer services.