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This book is for everyone (business-people, students, civilians) who has been emailing away without understanding how to most effectively use this tool. This delightful and much-needed book will help you achieve your goals and stay out of trouble (and jail!)
With e-mail we can quite literally send a message to nearly anyone, anytime, from anywhere. But that doesn't always mean that we should. In fact, e-mail communication presents new challenges - both in terms of writing skills and strategy - that should prompt us to ask ourselves a series of questions every time we compose an electronic memo, note, report, or reply.