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Due to an overnight system upgrade eBook orders will not be processed between 10pm on 18/06/18 and 9am on 19/06/18. We are sorry for any inconvenience caused.
This latest edition of our bestselling ‘essentials’ series is the ideal guide for busy frontline staff who need to know how and when universal credit will affect their clients.
Written in an easy-to-follow, accessible style, the guide includes information of who can claim, how much you can get, what you have to do for your benefit, and much more.