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This book is now Out of Print.
A new edition has been published, the details can be seen here:
CPAG: Fuel Rights Handbook 19th ed isbn 9781910715437

CPAG: Fuel Rights Handbook 18th ed


ISBN13: 9781910715109
New Edition ISBN: 9781910715437
Previous Edition ISBN: 9781906076900
Published: December 2016
Publisher: Child Poverty Action Group
Country of Publication: UK
Format: Paperback
Price: Out of print



This edition gives advisers easy access to new and updated information on:-

  • who is liable to pay the bill
  • what you can do if you are in arrears
  • how you can prevent being disconnected
  • the best way to pay for fuel consumption
  • how to challenge a decision, and what you can do if you are accused of fraud
  • how you can get help to make your home more energy efficient
With its emphasis on the legal protection of vulnerable consumers, and practical advice on pursuing complaints and obtaining compensation, the handbook is a vital tool in reducing and helping to prevent fuel poverty.

Who is it for?

The Fuel Rights Handbook is relied on by all Citizens Advice Bureaux and by consumer advisers, lawyers, social workers, advice agencies and anyone struggling to cope with rising fuel bills.