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This work examines the changing demand for legal services in the post-Woolf era. It focuses on ""unbundling"" - the splitting of work into a case between client and lawyer. The emphasis is on giving clients choices in how their own cases are handled, rather than the lawyer controlling the entire process.
The book reviews current examples of ""unbundled"" services in the UK and in the US and considers how far the current climate of change may help to realise the demand for this alternative type of service. It suggests the kind of dispute most suited to an unbundled service and offers a framework for sharing the tasks between lawyer and client in a typical dispute. It also addresses some of the practical problems including managing clients' expectations, negligence claims and indemnity insurance.
The appendices illustrate types of cases and methods of operation, with model agreements, interviews and real-life case studies to provide the reader with real examples of this new type of service and the changing approach to litigation.