We will be closed from 5pm BST on Friday 23rd May for the May bank holiday, re-opening at 8.30am BST on Tuesday 26th May. Any orders placed during this period will be processed when we re-open.
The eBooks we sell are sold as a single-user licence and are intended for the end user only.
The sale of some eBooks are restricted to certain countries. To alert you to such restrictions, please select the country of the billing address of your credit or debit card you wish to use for payment.
For further information see https://www.wildy.com/ebook-formats
Once the order is confirmed an e-mail will be sent to you to allow you to download the eBook. For UK purchases this will be automatic. For purchases outside the UK a member of staff will need to confirm the sale. (Staff are available to do this during normal business hours, Mon-Fri 8:30-17:00 UK time)
All eBooks are supplied firm sale and cannot be returned. If you believe there is a fault with your eBook then contact us on ebooks@wildy.com and we will help in resolving the issue. This does not affect your statutory rights.
The CD-ROM included with this title is not Mac compatible.
How to Master Commercial Mediation is for all commercial mediators, whether they are just starting out or are fully trained. Split in to three distinct parts: Part 1 covers all the general background, essential skills and processes of effective commercial mediation.
Part 2 takes the basic skills and techniques to a deeper level, and introduces more sophisticated levels that can only be considered once the foundations are established; Part 3 identifies the aspirational standards of the Master Mediator - What is it that makes a good Mediator the best? How can they stay there?
Written by an experienced commercial mediator with specialist contributions from other renowned mediators How to Master Commercial Mediation is filled with expert, practical advice and tips. It also includes bullet point summaries, checklists, scripts of actual commercial mediations together with questions and answers.
With its practical approach How to Master Commercial Mediation is a must have, go-to text for anyone currently working as, or hoping to work as a commercial mediator. It provides all the tools needed so that a mediator feels 100% confident when undertaking a commercial dispute that they will be able to gain the confidence of both the parties.
This book was previously announced with the title The Mediator's Handbook
