We will be closed from 5pm BST on Thursday 2nd April for the Easter bank holidays, re-opening at 8.30am BST on Tuesday 7th April. Any orders placed during this period will be processed when we re-open.

Consumer Insurance: Law, Regulation and the Financial Ombudsman Service is the first practitioner guide to focus on consumer insurance law and will cover two recent pieces of legislation; the Insurance Act 2015 and the Consumer Insurance (Disclosure and Representations) Act 2013.
This work will arm practitioners with the essential knowledge they need to carry out their jobs effectively by providing guidance not only on the law but also on the regulation and the ombudsman approaches.
Each chapter of this title is structured so that the legal approach/viewpoint is given and then followed by the Ombudsmans' approach/viewpoint. This allows the user to easily find the approach/viewpoint they need on a particular topic.