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 Ash Jones


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 Ian Kawaley, David Doyle, Shade Subair Williams


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Client Care and Management in Scotland


ISBN13: 9781858110400
ISBN: 1858110408
Published: September 1995
Publisher: EMIS Professional Publishing
Format: Paperback
Price: Out of print



Stimulated by the Law Society of Scotland's own guidance manual, this text focuses on the special aspects that related to key issues of practice management in Scotland.

Contents:
Taking instructions; keeping clients informed; client satisfaction; complaints; communication skills.