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How should your company respond to requests from people who want to access their personal data?
GDPR gives individuals the right to access and seek a copy of all of the personal data your company holds on them. This may include access to emails, call recordings, CCTV footage and any other record containing their personal data.
A recent study showed that companies spend up to £1.58 million per year dealing with GDPR Data Subject Access Requests. The Information Commissioner’s Office receives more complaints on Access Requests than any other issue.
Access Requests are a legal minefield. If Access Requests are mishandled, they can leave companies open to fines, litigation and reputational damage.
This book explains how to comply with Access Requests under GDPR including:
