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Due to a technical issue some ebooks are not available to order.
With the directive on mediation in civil and commercial disputes recently approved by the European Parliament, the use of mediation as a method of dispute resolution will increase internationally.
International Commercial Mediation is a practical guidebook that will show you how to handle and complete a mediation and market your skills as a mediator. It provides examples, supplies forms and explains procedures of actual working mediations which can be used to adapt to individual needs and also deals with advanced practitioner issues and the emerging law on international mediation.