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Company Directors: Duties, Liabilities and Remedies

Edited by: Mark Arnold KC, Simon Mortimore KC
Price: £275.00

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Rise of the Legal COO 2nd ed

Edited by: Katerina Menhennet

ISBN13: 9781787429468
Previous Edition ISBN: 9781787426122
Published: January 2023
Publisher: Ark Group
Country of Publication: UK
Format: Paperback
Price: £235.00



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In the five years since the first edition of this book published, there has been an accelerated rise in the number and influence of COO roles in the legal sphere. No longer the preserve of the largest national and international firms, mid-tier firms and even New Law and alternative legal service providers are considering a COO as a potential – perhaps even essential – component of law firm management, to achieve increased efficiency, productivity, and meet the demands of a highly competitive market.

With contributions from a number of current law firm COOs, alongside some of the most respected and sought-after consultants working in this space, this second edition of Rise of the Legal COO examines the scope and variety of the legal COO role, and how the challenges and demands of the position have altered as law firms have evolved. It contains updated chapters from the first edition, and several brand new chapters covering topics such as:

  • How the COO can enable innovation and digital transformation in their firm
  • The COO’s role in managing profitability and client engagement
  • The use of data in law firm management, and
  • The New Law COO

There are also all-new, exclusive interviews with legal COOs from a variety of national and international firms, covering topics ranging from the importance of relationships and adapting to the new hybrid, post-COVID world, to encouraging innovation in firms and strategies to recruit and retain talent.

There is no doubt that a good COO is an invaluable part of a firm’s management team, and the opportunities for talented individuals with broad operational management skills will continue to grow. Heavily backed up by the first-hand experience of the contributors, this title provides essential guidance to the current and future legal COO on the skills and strategies they need to succeed, and to law firms on how to recruit, integrate, and develop a COO who will be a good match for their culture and help them achieve their ambitions.

Subjects:
Legal Practice Management
Contents:
Executive summary
About the authors

Part 1: Role of the Legal COO
Chapter 1: Horses for courses – the spectrum of chief operating officer roles in law firms
By Chris Bull, principal, Edge International
Chapter 2: Shaping change: the rise of the COO
By Laura McNair, head of People & Operations, Totum
Chapter 3: The three flavors of law firm COO
By Stephen Allen, chief scout, Trampelpfad, and Mark J. Masson, managing partner, Lotis Blue Consulting
Chapter 4: Habits – are they your COO superpower or holding your firm back?
By Paul Bennett, solicitor and partner, Bennett Briegal LLP
Chapter 5: When a new firm leader takes the reins
By Patrick J. McKenna, internationally recognized author, lecturer, strategist, and seasoned advisor to the leaders of premier law firms
Chapter 6: Six factors that impede effective firm leader-COO relationships
By Patrick J. McKenna, internationally recognized author, lecturer, strategist, and seasoned advisor to the leaders of premier law firms
Chapter 7: The COO role in managing profitability and client engagement
By Steve Nelson, executive principal, The McCormick Group
Chapter 8: Three roles the COO must play to enable innovation and digital transformation
By Kate Boyd, COO, Sente Advisors
Chapter 9: The chief operating officer and the use of data in law firm management
By David S. Schaefer, managing director, Calibrate Consulting, Inc.
Chapter 10: The role of the chief operating officer in a law firm – a personal case study
By James G. Perkins, chief operating & compliance officer, Procopio
Chapter 11: The New Law COO
By Kiran Scarr, counsel – transformation, Support Legal Limited

Part 2: Interviews with Legal COOs
Interview 1: Peter Blair, chief operating officer of Quadrant Chambers
Interview 2: Kimberly A. Gardner, chief operating officer of Holland & Knight LLP
Interview 3: Ricarda Hauke, chief operating officer of Taylor Wessing
Interview 4: Andrew Keith, chief operations officer of DAC Beachcroft LLP
Interview 5: Jennifer P. Keller, president and chief operating officer of Baker Donelson
Interview 6: Darren Mitchell, chief operating officer of Simmons & Simmons
Interview 7: William Robins, operations and compliance director, Keystone Law