RICS: UK Residential Property Standards - The Blue Book 5th ed

Developed in consultation with consumer groups and industry bodies, the RICS: UK Residential Property Standards (the 'Blue Book') provides residential sales and letting professionals with the definitive best practice advice to enhance the quality of service provided to clients and prospective customers.

Jargon free and easy-to-navigate, the new edition of the publication sets the benchmark for quality and customer assurance allowing you to stand out from the competition.

Important updates to the Blue Book:-

• Now aligned with the Global Real Estate Agency and Brokerage Standards
• Includes a dedicated long leasehold (block) management section which complements the Residential Service Charge Code
• Contains a new section which complements the RICS Residential Service Charge Code by providing best practice guidance on its use
• Includes the most up-to-date legal cases relating to residential agency practice.

Other features include:-

• New structure reflecting the process followed in practice
• Legal requirements clearly shown as 'must'
• Best practice suggestions clearly shown as 'should'
• Icons differentiating global from UK guidance
• New glossary of terms.