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The Workplace and Corporate Investigator's Handbook


ISBN13: 9781919521527
Published: March 2026
Publisher: Robin Somerville
Country of Publication: UK
Format: Paperback
Price: £49.99



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Are your organisation's workplace and corporate investigations truly fair, robust and defensible under scrutiny? Poor investigations expose organisations to significant risk: employment tribunal criticism, reputational damage, regulatory action and costly disputes. This practical handbook provides a clear, structured and real-world guide to conducting workplace and corporate investigations to a professional standard.

Written by an experienced barrister, mediator and investigator, this book combines legal principles, practical techniques and real case examples to show how investigations should be conducted, and where they go wrong.

The book will help you learn how to:

  • Define clear and legally sound allegations
  • Plan and scope investigations effectively
  • Identify, gather and assess evidence properly
  • Conduct fair and effective witness interviews
  • Assess credibility and reliability with confidence
  • Avoid unconscious bias and common investigative failures
  • Produce clear, well-reasoned investigation reports
  • Withstand scrutiny in tribunals and regulatory settings

The book also explores:

  • When mediation may be a better alternative
  • Investigations involving senior executives and sensitive issues
  • Handling complex evidence, including digital and third-party sources
  • Using AI appropriately in investigations
  • Turning investigation findings into meaningful organisational learning

Throughout the book, detailed real-world case studies illustrate both good and flawed investigations, providing practical insight into how decisions are made and challenged in practice.

  • Practical, step-by-step investigation framework Covers planning, evidence gathering, interviews, and reporting.
  • Real case studies throughout Learn from actual investigations - including where things went wrong.
  • Legally grounded but written in plain English Explains ACAS Code, reasonable investigation, and fairness clearly.
  • Designed for real-world use Use during live investigations as a working reference.
  • Covers modern investigation challenges Including AI, digital evidence, and complex workplace dynamics.

Who this book is for? This handbook is essential reading for:

  • HR professionals and HR director
  • Workplace and corporate investigators
  • Employment lawyers and barristers
  • Regulators and disciplinary panel members
  • Senior leaders responsible for governance and compliance

A practical handbook for real investigations - not theory. If you are responsible for investigating serious workplace issues, this book will help you conduct investigations that are fair, structured, and defensible when it matters most.

"A clear and practical guide for how to conduct workplace investigations and to avoid the pitfalls from a highly experienced investigator”
Jeffrey Jupp KC, Barrister, 7 Beford Row Chambers

“If you want to reduce the risk of your investigation being challenged at Tribunal or elsewhere, this handbook is essential reading. Applied properly, the techniques it contains will save time, cost and organisational stress, and help ensure your findings stand up to scrutiny”
Leslie Cuthbert, former investigator and trainer in investigative practice, ‘Practitioner of the Year’, 2019 awarded by iIIRG and author of ‘Effective Interviewing for Disciplinary, Grievance and Complaints Investigations’

“The task of getting to the bottom of what went wrong in the workplace or establishing whether anything did, can be a daunting one even for seasoned analytically minded professionals and its challenges are infinitely varied. I don’t know any other book that delivers what Robin does here. He puts his considerable experience in this space at the disposal of the reader, providing a comprehensive, reassuring and above all usable professional tool for investigators, both in-house and external. This needs to be on the desk of every HR business manager.”
Mike Cain, Partner Keystone Law, Recognised by Chambers and The Legal 500 for employment

About the Author:
Robin Somerville is a direct access barrister (in England and Wales), CEDR accredited mediator and CEDR panel member, workplace investigator and arbitrator, and specialises in shareholder, company, board, partnership and business disputes. Prior to qualifying as a lawyer and mediator, Robin set up, grew and sucessfully sold three modest start-up businesses. He was also involved in his family's third-generation business, and was an equity holding director of one of the UK’s leading online price comparison websites for over 13 years. Robin also sits as a judge and arbitrator and was previously an Ombudsman at the Financial Ombudsman Service.

Subjects:
Company Law, Employment Law
Contents:
Foreword
About the Author
Introduction
Meadowbrook Care Home - Case Study
1. The Purpose of Workplace and Corporate Investigations
2. Pause - Would Mediation Be Better
3. Risks from Poor Investigations
4. Legal and Procedural Foundations of a Fair Investigation
5. Common Subjects for Investigation
6. The Importance of Carefully Drafting the Allegations
7. Choosing the Investigator
8. Planning and Management of the Investigation
9. Evidence
10. Preparing for the Interviews
11. Conducting the Interviews
12. Other Forms of Evidence
13. Drawing Conclusions and Decision Making
14. Writing the Investigation Report
15. Creating the Evidence Bundle or Data Room
16. Consideration for Particular Types of Investigation
17. Using AI in Workplace and Corporate Investigations
18. Specialist Investigations
19. Lesson Learned - Organisational Learning
20. Police or Regulatory Referral
Real Case: Unfairly Managed Out
Appendix A: Flawed Investigation Cases
Appendix B: Example Meadowbrook Allegations
Appendix C: Non-disclosure Agreement for External Investigators
Appendix D: Example of a Terrible Meadowbrook Report
Index