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Judging Social Security

John Baldwin, Nicholas Wikeley, Richard Youngall of University of Birmingham

ISBN13: 9780198257202
ISBN: 0198257201
Published: June 1992
Publisher: Oxford University Press
Format: Hardback
Price: Out of print

Social security today is big business, accounting for nearly one-third of all public expenditure. Each week the government spends more than #1 billion on benefits and their administration. Decisions on claims for social security benefits affect millions of people annually, yet little is known about how such decisions are taken.;This book examines decision-making both in Department of Social Security local offices and at social security appeal tribunals. The authors' findings are based on over five hundred interviews with claimants, social security staff and tribunal chairmen and members, as well as on observation of over three hundred appeal hearings. This nation-wide study highlights the divergence between the way the system is meant to work and its operation in practice, and also questions whether the current emphasis within the social security system on procedural fairness masks the reality of the restrictive and rigid rules governing entitlement to benefit.

Social security policy and adjudication; adjudication in local offices; internal reviews and appeals work in local offices; appeals before social security appeal tribunals; the chairmen and members; the appellant; the presenting officer at the appeal hearing.