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Empirics and Consumer Law in Changing Markets

Edited by: Vanessa Mak, Veldt, Gitta, Kimia Heidary

ISBN13: 9781035327089
To be Published: August 2025
Publisher: Edward Elgar Publishing Limited
Country of Publication: UK
Format: Hardback
Price: £95.00



This book evaluates the impact of empirical research on regulation in contemporary consumer markets. It combines findings from a breadth of disciplines, including sociology, psychology and economics, focusing on their implications for legal frameworks and policies. It shows how empirical legal research may inform and improve consumer law and policy making.

Bringing together leading experts in the field, the book identifies legal challenges in the consumer law domain brought by digitalization and translates empirical insights into policies. The chapters delve into methods of assessing scientific evidence and ways to improve evidence based policymaking. They also cover new developments in consumer markets such as the issue of the use of consumer data in online markets, challenges for product safety and liability in e-commerce, access to goods and services for persons with disabilities, and digital conflict resolution. The book contributes to behavioural public policy and provides important avenues for further independent empirical legal research.

Empirics and Consumer Law in Changing Markets is an essential tool for policy makers, students and academics in consumer law and empirical legal research. Its state-of-the-art research into digitalization and platformization will greatly benefit legislators, consultants and policymakers in consumer law.

Subjects:
Consumer Law
Contents:
1. An introduction to Empirics and Consumer Law in Changing Markets 1
Gitta Veldt, Kimia Heidary and Vanessa Mak
2. Policy-driven empirical research in EU consumer law 23
Anne-Lise Sibony
3. The edge of empiricism in European consumer law and policy: proposing a framework for the assessment of scientific
evidence 44
Catalina Goanta
4. Ensuring compliance in the digital age: a data-driven approach to EU consumer contract law 62
Felix Pflücke
5. Consumers, online environments, and privacy 76
Przemysław Pałka
6. Sharing others’ data in consumer transactions 92
Franziska Weber
7. Empirical insights into personalized pricing 106
Fabrizio Esposito, Mateusz Grochowski and Kimia Heidary
8. Empirical research to better inform product safety and product liability regarding liable economic operators in
e-commerce 132
Gitta Veldt
9. Enhancing access to digital goods and services for consumers with disabilities: the transformative and yet untapped potential of the European Accessibility Act 159
Delia Ferri
10. Consumers and digital conflict resolution: considering dimensions of access to justice 176
Naomi Creutzfeldt