Subjects:

Scots Law

Contents:

Services

Product safety

Acquiring the goods

Advertising and marketing

The European dimension

Background and institutions of consumer protection

The public sector

Buying on credit

Unfair contract terms

Control of trading practices

Consumer redress and enforcement

Consumer Law in Scotland is the only book to examine consumer law from a Scottish perspective. It provides a practical and comprehensive guide to the law relating to consumer protection in Scotland. Consumer Law in Scotland discusses how purchasers of goods and services for private use are protected by means of criminal law, civil law and self-regulation.

Account is taken of the organisations that protect or assist consumers, the impact of the EC, and the way in which consumers of services provided by central and local government are protected. Also consumer credit is explored, as are the ways in which the law seeks to control rogue traders and the various means by which consumer disputes can be settled.

This fourth edition is updated to include new developments, including the creation of the new National Consumer Council and its territorial committee to be known as the Scottish Consumer Committee; the implementation of the EU's Unfair Commercial Practices Directive; the Consumer Credit Act 2006; and the new arrangements for dispute resolution created by the Consumers, Estate Agents and Redress Act 2007 as well as the changes to small claim procedure.