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Wildy's will be closed on Monday 29th May and will re-open on Tuesday 30th May.
Online book orders received during the time we are closed will be processed as soon as possible once we re-open on Tuesday.
As usual Credit Cards will not be charged until the order is processed and ready to despatch.
Any non-UK eBook orders placed after 5pm on the Friday 26th May will not be processed until Tuesday 30th May. UK eBook orders will be processed as normal.
1.1 You can create a shopping basket of books, and then choose to order them immediately or to have price and availability confirmed first. To complete your order you can either enter your credit card details directly onto our secure Checkout page or choose one of the other options. You will then receive an e-mail acknowledgement that your order/enquiry has been sent to Wildy & Sons Ltd
1.2 Information contained on the Wildy & Sons Ltd Bookshop website constitutes an invitation to treat. No such information constitutes an offer by us to supply any products even after your receipt of our e-mail acknowledgement of your order. Orders shall be accepted entirely at the discretion of Wildy & Sons Ltd and are subject to availability
1.3 Items in stock are normally dispatched, the same, or by the following working day, and the Bookshop is able to process orders from 9am – 4pm Monday to Friday, excluding public holidays. Items not in stock will be ordered and sent as soon as they arrive from the publishers. Alternatively, you may wish us to hold your order until all the items are available. Please use the additional comments box on the checkout page to let us know that you want all books shipped together.
1.4 If Wildy & Sons Ltd is unable to supply a particular item for any reason beyond our control, we will let you know as soon as possible.
1.5 Wildy & Sons Ltd will only charge your credit or debit card when all, or some (depending upon your instructions) of, the goods are packed and ready to be dispatched. This is to avoid the situation in which your card has been charged but goods then become unavailable, and also to ensure that the period between the time your card is charged and the receipt of the goods is as short as possible.
1.6 Overseas customers will be charged the GBP Sterling value of the order, and Wildy & Sons Ltd cannot guarantee the conversion price in your local currency. This is subject to the local bank’s rate of exchange on the day the card is billed to your account.
1.7 Liability for any local charges or taxes made at the point of delivery are to be met by the customer as Wildy & Sons Ltd has no way of knowing what particular customs and import charges may be in force at any time in any country, and makes no allowance in its pricing for such charges. Customers assume the role of importer for the purposes of customs and any other importation charges. Wildy & Sons Ltd will not be liable to you for any delay or failure of the goods to reach their delivery address because of the detention of a parcel by customs or other authorities.
2.1 Click to see our: Shipping Charges
2.2 Wildy and Sons Ltd shall not be liable for any loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever occasioned by or arising from any delay in delivering your order or any failure to deliver your order save that where we fail to deliver your order we will reimburse the cost of your order, which in any event will be the extent of the entire liability of Wildy & Sons Ltd.
3.1 All prices are quoted in Pounds Sterling and are subject to change by the publishers at any time. If the price of the book becomes higher than shown on our website at the time of your order we will advise you of that fact before supplying, allowing you the option to cancel.
3.2 Wildy & Sons Ltd accepts all major credit and debit cards including American Express, Mastercard, Maestro and Visa. Unfortunately we are unable to accept Diners Club and JCB Cards at this time
3.3 Payment can be made by a cleared cheque in sterling drawn on a UK Bank, and by Bank transfer. Please e-mail: Accounts@wildy.com for details.
3.4 Account customers are able to enter an Account Number on the Checkout page and will be supplied according to their existing terms with Wildy & Sons Ltd.
3.5 The Ownership of goods bought on Account shall not pass to you the buyer until you have paid Wildy & Sons Ltd in full for the purchase price of the goods under the relevant contract although the risk therein shall pass to you the buyer on delivery. Prior to the payment in full being made by you the buyer to Wildy & Sons Ltd, Wildy & Sons Ltd reserves the right to retake possession of all or part of the goods.
4.1 We will always replace faulty goods bought from Wildy & Sons Ltd on production of proof of purchase. If you receive a faulty book, please contact: firstname.lastname@example.org to arrange the return or exchange, stating the nature of the problem. If the book has to be sent back to us, then we will refund any postage costs.
4.2 If you are not satisfied with your purchase it may be exchanged or refunded within 14 working days from your receipt of the goods. The book must be received back in re-saleable condition with proof of purchase. In this case postage costs will not be included in the refund which will be issued within 7 days from receipt of the returned goods. You must contact Wildy & Sons Ltd at: email@example.com to arrange a return or exchange. This does not affect your statutory rights.
4.3 The option to cancel the order exists up until the item has been despatched. To cancel an order, please e-mail: firstname.lastname@example.org with details of your request.
4.4 eBooks can only be supplied firm sale. Once an eBook is downloaded it cannot be returned. This does not affect your statutory rights. If you believe your eBook is faulty then please contact: email@example.com stating the nature of the problem.
5.1 Wildy & Sons is very customer friendly. Our aim is to give the best possible service but we all know that things can go wrong, and we hope to minimise any such problems. Any complaints that you may have can be dealt with by any of us in the Bookshop and you can contact us by e-mail at firstname.lastname@example.org or by Telephone on +44 (0) 20 7242 5778.
6.1 We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) Wildy & Sons Ltd will not release this information to any third party for any purpose unless we have your consent to do so. Wildy & Sons Ltd complies with the Distance Selling Regulations 2000.
7.1 These terms and conditions will be interpreted in accordance with the Laws of England and Wales.
Account Customer Terms and Conditions, for Sale of Goods by Account can be seen here.
1.1 These terms and conditions are incorporated into all contracts for the supply of goods (“Goods”) Wildy & Sons Limited (“the Supplier”). They supersede any previously issued Terms and Conditions of Supply.
1.2 Goods supplied may differ in non-material respects from those advertised in the Supplier’s catalogue or other promotional material.
1.3 These terms and conditions will be interpreted in accordance with the Laws of England and Wales.
2.1 Subject to paragraphs 2.1 and 2.2 below the price payable for Goods shall be the total price specified in the Publisher’s current price list or catalogue, less any discounts agreed in advance in writing by the Supplier and plus the applicable cost of packaging, postage and delivery (’Delivery Charges). Prices and Delivery Charges may be subject to change without notice where such change is due to circumstances beyond the reasonable control of the Supplier.
2.2 Discounts agreed by the Supplier as at the date of these terms and conditions shall continue to have effect for the remainder of the term of the relevant agreement.
2.3 All prices are not inclusive of VAT which shall be payable in addition by the Customer at the applicable rate.
3.1 Unless otherwise agreed in writing by the Supplier all invoices are payable within thirty (30) days of the date of invoice, in the currency of the invoice, drawn on a bank based in the UK or by such other method as is agreed in advance by the Supplier.
3.2 Failure to pay all amounts due by the due date may result, at the Suppliers absolute discretion, in:-
3.2(a) withholding of further supplies including supplies in respect of which the customer has already made payment in full; and/or.
3.2(b) charging of interest on amounts outstanding at the rate of 4% above Royal Bank of Scotland base rate from time to time.
4.1 The Supplier may set and vary credit limits from time to time and withhold all further supplies if the customer exceeds such credit limit.
5.1 Pay In Advance (‘PIA Subscriptions’)
5.1(a) PIA Subscriptions commence on the date of order or other date specified by the Supplier (’Commencement Date’) and continue until terminated by the Supplier by no less than 30 days written notice or by the Customer 30 days prior to an anniversary of the Commencement Date or within 30 days of the Supplier’s notice given under paragraph 14© below, whichever is the later.
5.1(b) The price for the first year of any PIA subscription is the Publisher’s list price at the date of the order. The price for subsequent years is the Publisher’s list price at the anniversary of the Commencement Date and as may be notified in any renewal invoice.
5.1© The Supplier will notify the customer in writing (whether by letter, renewal invoice, fax or email) before each anniversary of the Commencement Date of the price payable for the next 12 months.
6.1 Updates to printed encyclopaedic and loose-leaf services which are not subject to a PIA Subscription will be invoiced upon publication.
6.2 Unless a minimum terms is agreed, the Customer may terminate PAYGO Subscriptions by 30 days written notice to expire at any time.
7.1 Orders for printed and CD products are accepted by the Supplier subject to availability of stock and may be delivered in two or more instalments. The Supplier has no liability for any loss of trade or profit to the customer as a result of delay in delivery or delivery of incorrect or faulty goods.
7.2 Delivery will be made to the address specified on the order by the customer or it’s agent, or to a carrier designated by the customer, or to other such addresses as are notified to the Supplier from time to time.
7.3 Risk in Goods passes to the customer on delivery under paragraph 17 above. Title to Goods other than updates supplied under PIA Subscriptions will pass to the customer on payment in full. Title in updates supplied under PIA Subscriptions will pass on delivery.
7.4 Time is not of the essence for delivery of Goods and the Supplier’s liability for incorrect delivery or failure to deliver is limited to the replacement of Goods.
8.1 Claims for damage or partial delivery or complete loss of consignment must be notified within thirty (30) days of the date of invoice.
9.1 Returns of printed Goods other than Goods supplied under PIA or PAYGO Subscriptions will be accepted for credit provided they are received by the Supplier within thirty (30) days of the date of invoice and are in a condition fit for re-sale. Refunds will be given only where the Goods returned are in a condition fit for resale and there are no other amounts outstanding and due on the customer’s credit account with the Supplier.
10.1 The Suppliers liability to the customer for negligence, breach of contract and statutory duty is limited to the cost of replacing the goods ordered. It is not intended that any contract between the Supplier and the customer for the supply of Goods should be enforceable by any third party. Nothing in this Agreement is intended to limit liability for death or personal injury.
10.2 Supplier accepts no liability for any reliance placed upon the contents of any publication supplied. The said material is intended for reference purposes only and are not intended, nor should they be used, as a substitute for professional advice and judgement or to provide legal advice with respect to particular circumstances.
10.3 Any waiver by the Supplier of any of these terms and conditions shall be limited to the particular instance and shall not operate or be deemed to operate as a future waiver of that or any other term.
11.1 Notices sent by the customer must be sent by prepaid post to the Supplier at the address on the most recently delivered invoice. Such notices must state the customers name and (where applicable) account number. Notices sent by the Supplier will be sent to the customer’s last known address.