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This is a management code for rent-only residential management produced by the Royal Institution of Chartered Surveyors. The book gives dissatisfied tenants a standard by which to measure property managers, and evidence to use against them in court if they fail to meet it. Non-compliance with them is a ground for a court or tribunal to appoint a new manager.
The code gives property managers a working tool in this controversial area, leading them through every possible area of difficulty, clarifying legal requirements and recommending best practice.;The publication is designed for managing agents, landlords and property professional to use as a marketing device to demonstrate their commitment to good practice in a field that has a poor reputation for service. It should also be of interest to anyone who lives in leasehold or rented property in the private sector to enable them to have a full awareness of their rights.
Solicitors should make sure that they are fully up-to-date on the statutory requirements relating to property management - the codes have Parliamentary approval and are essential evidence in court and tribunal proceedings.
The code contains useful guidance in the following areas: managers' duties and conduct; appointment and charges of managing agents; accounting for other people's money - deposits and rent; repairs and development works; statutory rights of tenants; residents' associations; disputes between occupiers; complaints about managing agents/managers by tenants; and regulations, health and safety codes and guidance documents.