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As increasing attention is being given to the respective rights of landlords and tenants, this guidance note summarises how letting agents can provide a high level of service to both their clients and prospective tenants. It covers best practice and the legal requirements involved in each stage of the letting process.
This edition has been approved by the three main professional bodies: RICS, ARLA and NAEA. This is the first time an industry-wide standard for lettings has been established.