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The risks associated with dealing with conflicts of interest and confidentiality issues incorrectly must not be underestimated by law firms. Not only can this have adverse regulatory consequences, but breaches of duties in these areas can lead to reputational loss, damaged client relationships, and professional indemnity implications. Success in achieving the SRA Outcomes relating to conflicts of interest and confidentiality is a key indicator that a firm’s compliance systems are effective.
Fully updated for its second edition, this practical guide will help you to develop effective systems and controls to ensure compliance in client matters. It examines the key factors that must be taken into account in order to develop effective systems and controls for a firm, and provides critical guidance on how to reduce relationship threatening conflicts, and ensure that risks are identified and dealt with quickly and effectively at both a strategic and operational level.
Practical guidance, case studies, updated case law, and examples are provided on: