This volume presents a survey of public attitudes towards the civil justice system. It explores the behaviour of the public in dealing with potential legal disputes and problems, as well as potential plaintiffs or potential defendants. It identifies the strategies adopted by those involved in potentially justiciable events to resolve or conclude the matter, use of courts and ADR; and the factors that propel litigants towards the legal system. Of importance in policy formation, the survey also identifies structural factors, such as costs and procedures, or lack of knowledge, which prevent access to the legal system where it is desired. The survey also assesses the effect of this lack of access to the formal legal system on individuals.
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