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Developed in consultation with consumer groups and industry bodies, the RICS: UK Residential Property Standards (the 'Blue Book') provides residential sales and letting professionals with the definitive best practice advice to enhance the quality of service provided to clients and prospective customers.
Jargon free and easy-to-navigate, the new edition of the publication sets the benchmark for quality and customer assurance allowing you to stand out from the competition.
Important updates to the Blue Book:-
Other features include:-