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Abandoned before Publication - Announced with isbn - 0406979529
This extremely practical title provides facilities managers and those with responsibility for service contract management with a practical and comprehensive reference source for the management of contracts for the delivery of support services. With the use of checklists and case studies, it highlights good and bad practice across a range of support services such as office cleaning and catering.
The book also shows how to apply simple, yet effective processes to ensure that contracts are value-for-money, effectively managed and perform as required, as well as encouraging users to adapt regulations and statutory procedures to suit the circumstances of any particular project. Written by an experienced and highly-regarded expert in the field, the book is also packed with diagnostic and management tools, flowcharts to illustrate processes and practical, effective management techniques.