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Vol 23 No 3 March/April 2018

Book of the Month

Cover of Scamell and Gasztowicz on Land Covenants

Scamell and Gasztowicz on Land Covenants

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Making a Success of Legal Aid

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ISBN13: 9781853288876
ISBN: 185328887X
Published: January 2003
Publisher: Law Society Publishing
Country of Publication: UK
Format: Paperback
Price: £30.00

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This practical guide is packed with useful advice for managing a legal aid firm in times of change. The book brings together all the important issues affecting legal aid firms -- particularly focusing on how they need to adopt a new approach in order to deliver legal aid services in a modern manner consistent with the demands of the Legal Services Commission and the existing competitive environment. - written specifically for those managing legal aid firms -- tailored to their needs and concerns - combines practical experience of legal aid practice and respected modern management thinking - makes sense of and demystifies the complex SQMS specification and the purpose behind it - gives practical illustrations including how to work out and improve profitability. Making a Success of Legal Aid is essential reading for busy legal aid managers concerned about the ongoing success and profitability of their firm.

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Courts and Procedure
1. Understanding the Legal Aid Firm:
Ownership: wearing three hats
Management styles
Mayson's glue
Quirks, cultures and attitudes
A better way of doing things
Managing the business.
2. Legal Aid in Context:
Understanding the 'superclient'
The Specialist Quality Mark Specification (SQMS)
Understanding the specification.
3. Business Planning and Strategy:
Cutting through the jargon
Do you need a business plan?
Using a business plan
A balanced approach to business planning
Key elements of an effective business plan
Strategic tools.
4. Managing the Service:
Understanding the client's perspective
Start with the client and work backwards
Computers and improving efficiency
Work types
The audit experience.
5. Managing the Money:
Doing more for less and the art of 'getting owt out of nowt'
The cost of producing the service
The rules
Short and long term factors
What does the LSC expect from firms?
6. Managing the People:
Staffing structure
Recruitment and beyond
Teams and teamworking
7. Managing and Coping with Change:
Managing change
Getting help
Investors in People
Implementing change.
8. Conclusion: The fantasy legal aid firm
Checklist Appendices:
Summary of devolved powers
Useful contacts