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Every professional today requires a high level of personal presentation skills in order to ensure success. Avril Carson has been a member of the RSC and a BBC announcer. The tapes show how to communicate clearly, authoritatively and persuasively. The whole process is covered, from preparation, use of notes and use of visual aids to running a question and answer session. Ideal for firms whose fee-earners have to be fee-winners, the tapes can also form the basis of an in-house training session.