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Against the background of Lord Woolf's interim report ""Access to Justice"", this text includes accounts of tactical matters and practical litigation ""tips"", as well as descriptions of the procedures involved. Litigation is often conducted by companies who do not have much practical experience of the processes that might be expected of them. The same applies to others who become involved in litigation without actually having to conduct the procudure as lawyers. This book is intended to give a brief, clear and comprehensive overview of litigation, arbitration and ADR in England. The guide is aimed at clients and firms who are involved in, or assist cases, who would like to understand the process better in a non-technical way and who do not want to see every statement supported by authority.