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People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions, and a poor chairperson are just some of the factors that can make this a daunting task.
This book will provide practical guidelines for overcoming the problems faced by minute takers and achieving accuracy in the minute-taking process.
The final chapters include associated topics, including the use of technology and the development of interpersonal skills. The penultimate chapter then deals with a selection of frequently asked questions and the final chapter provides a series of comprehensive reminder checklists.