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Vol 21 No 7 July/August 2016

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Knowledge Management Handbook


ISBN13: 9781907698118
Published: July 2012
Publisher: Law Society Publishing
Country of Publication: UK
Format: Hardback
Price: £83.95



Despatched in 5 to 7 days.

Also available as
£66.62
+ £13.33 VAT

With competition in the legal marketplace intensifying, investment in knowledge management is key to enabling firms to understand their customers better, make better informed decisions, operate with greater efficient and be more astute to risk.

The Knowledge Management Handbook is a practical and user friendly book exploring all areas of knowledge management, including:-

  • key concepts of knowledge management
  • the difference between explicit and tacit knowledge
  • change and project management
  • personal knowledge management.

The book also contains case studies, flowcharts, diagrams and project ideas.

Subjects:
Legal Practice Management
Contents:
1. Background
2. Personal knowledge management
3. Dividing knowledge and making it manageable
4. Strategies
5. Managing data, information and explicit knowledge
6. Managing knowledge and wisdom
7. Training
8. Client-facing knowledge management
9. Project management and change management for lawyers
10. Building a knowledge-sharing culture
11. Measurement
12. The future
Appendices.