Knowledge Management Handbook

Subjects:

Legal Practice Management

Contents:

1. Background

2. Personal knowledge management

3. Dividing knowledge and making it manageable

4. Strategies

5. Managing data, information and explicit knowledge

6. Managing knowledge and wisdom

7. Training

8. Client-facing knowledge management

9. Project management and change management for lawyers

10. Building a knowledge-sharing culture

11. Measurement

12. The future

Appendices.

With competition in the legal marketplace intensifying, investment in knowledge management is key to enabling firms to understand their customers better, make better informed decisions, operate with greater efficient and be more astute to risk.

The Knowledge Management Handbook is a practical and user friendly book exploring all areas of knowledge management, including:-

• key concepts of knowledge management
• the difference between explicit and tacit knowledge
• change and project management
• personal knowledge management.

The book also contains case studies, flowcharts, diagrams and project ideas.