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Vol 21 No 10 Oct/Nov 2016

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Effective Interviewing

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ISBN13: 9781854311672
ISBN: 1854311670
Published: January 1992
Publisher: Oxford University Press
Country of Publication: UK
Format: Paperback
Price: Out of print



Out Of Print
Lawyers spend much of their time meeting, interviewing and advising clients. Knowing how to conduct the interviews and meetings is important if the client is to form a good impression of the legal services provided and the lawyer is to gain an understanding of the client's position.;A good interviewer needs a repertoire of interactive skills. He or she must be able to create the right climate for communication; know when and how to listen, and be able to use language which makes sense to the client. This book advises on how to prepare for, plan and follow up the interview. It also examines recruitment and appraisal interviews, and looks at what to do from the other side of the table.

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Contents:
Creating the right climate for communication; listening skills; questioning skills; managing the interview; client care; attending behaviour; when things go wrong; the appraisal process and interview; the recruitment interview.