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This is a no-nonsense guide to the Legal Aid Board's franchising specification, explaining what has to be done to obtain and keep a legal aid franchise. It is relevant to any size of practice and irrespective of the state of development of the practice's management systems.;It provides a useful step-by-step apprach to the introduction of new systems. Of particular importance is the emphasis throughout on the creation and refinement of systems that are right for the size, culture and workload of the individual practice emphasizing that there is no simple template that can be followed by all practices.;The book has been prepared with the full co-operation and assiatnce of the Legal Aid Board and contains the complete text of their franchising specification.