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Wildy's will be closed on Monday 29th May and will re-open on Tuesday 30th May.
Online book orders received during the time we are closed will be processed as soon as possible once we re-open on Tuesday.
As usual Credit Cards will not be charged until the order is processed and ready to despatch.
Any non-UK eBook orders placed after 5pm on the Friday 26th May will not be processed until Tuesday 30th May. UK eBook orders will be processed as normal.
No client care policy can succeed unless support staff understand what client care means. More importantly, staff cannot care for clients unless they are taught to do so. This tape explores why client care matters and identifies strategies for managing contact with clients. An ideal induction tool, it should also be used periodically to refresh the minds of all involved, perhaps as part of an interactive discussion session.