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This almanac outlines the obligations and duties owed to passengers by all types of common carriers, including airlines, trains, cruise ships, and buses. The Federal laws that regulate interstate common carriers and the state laws that regulate intrastate common carriers are explored; the statute of limitations associated with each is also provided.
Safety issues, liability for personal injuries due to common carrier accidents, personal property issues, and security concerns are all outlined for the reader's benefit. In addition, common carrier rules and regulations applicable to passengers are examined, including rates and fees, property losses, and banned substance lists. Margaret Jasper also discusses anti-discrimination provisions, including regulations regarding disabled passengers. Carrier directories and forms for issuing complaints are included.