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Packed with practical information, this book is designed as a working tool and reference handbook for: - Those working for the Commission - whether as officials, temporary or contract agents, consultants/contractors, seconded national experts or trainees - Those working with the Commission - whether in other EU institutions, EU agencies, national and regional administrations, diplomats, policy-makers, NGOs, business groups, etc - Those preparing EPSO competitions or with a professional interest in EU affairs Many aspects of the Commission's work are complex. To help grasp the essentials, each chapter starts with "LEARNING OBJECTIVES" and ends with "KEY POINTS TO REMEMBER". "I WANT TO KNOW MORE ABOUT..." sections look at particular topics in a bit more depth "METHODOLOGICAL TOOLBOXES" provide hands-on step-by-step guidance to practitioners on how the Commission undertakes a range of key tasks. "PROFILES" give a flavour of the "human dimension" - what different types of job in the Commission actually involve.