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The Rise of Legal Services Outsourcing: Risk and Opportunity


ISBN13: 9781472906397
Published: February 2014
Publisher: Bloomsbury Publishing Plc
Country of Publication: UK
Format: Hardback
Price: £25.00



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As a market estimated to be worth $2.4 billion globally and growing rapidly , all legal firms and in-house counsels will ned to consider the opportunities and risks afforded by Legal Services Outsourcing (LSO).

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO.

The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.

Based on the authors' deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.

Subjects:
Legal Practice Management
Contents:
List of Figures
List of Tables
About the Authors
Professional Credits
Acknowledgements
Preface

1. Overview of Legal Services Outsourcing
2. The Provider Landscape
3. Client Perspectives: Recommended Practices
4. Navigating the LSO Journey
5. In Their Own Words
6. LSO External Benchmarking: Towards High Performance
7. LSO Market Predictions

Appendices
A. List of LSO Providers
B. Glossary of Terms
Inedx;