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The Travel and Tourism industry has increasingly become the subject of regulations, not only from the UK Parliament but also from the European Union. The new Parliament in Scotland and the Assemblies in Wales, Northern Ireland and London also have acquired powers to regulate the industry. Travellers and tourists are more likely to resort to the courts to obtain redress. New laws on employment rights, competition, planning & company organisation can lead the travel and tourism manager to feel that h/she is sinking under a deluge of law. This book comes to your aid.
It provides a comprehensive guide to your rights and obligations. Set out in a clear and accessible style, it enables you to take preventative measures to avoid pitfalls and empowers you when confronted with that unreasonable claim.
The text covers English, Welsh, Scots and Northern Irish law. It explains in a practical way how the legal system affects you, the relationship between the various stakeholders in travel and tourism, the application of fair trading and consumer protection legislation, the rights and obligations of carriers, hotelkeepers and other tourism service providers. The book also provides a comprehensive treatment of current Employment Law as it applies to the industries.