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Apart from examining where mediation sits in the fast evolving world of Alternative Dispute Resolution (ADR), the 2014/5 handbook examines and explains the processes involved in all fields of mediation, including civil and commercial, workplace and employment, family and community.
This book is the standard course for new mediators taught around the world. It will be invaluable to all the parties involved in a mediation: the mediators and participants as well as legal or technical advisers and mediation advocates.